Coronavirus (COVID-19)

Kempsey Shire Council response to the coronavirus

Updated 2 December 2020

This page provides the Kempsey Shire community with relevant information about coronavirus (COVID-19). We will keep it updated as new information becomes available. For more information on COVID-19, including the latest updates, alerts and resources, please visit the NSW Health website

Impact on Council services and events

Council is making every effort to reopen all services in line with changes to NSW Public Health Orders.

Customer Service

We are operating with restricted opening hours:

  • Monday, Tuesday, Thursday, Friday 10:00am-4:30pm
  • Council will be operating an outreach service on Wednesdays from 6 January 2021 
  • Customer Service staff are available online and by phone on 6566 3200 during normal business hours

Sports fields

Council is working with all local sports clubs to revise bookings for training and competition in line with guidelines from regional and state associations. Organisations seeking to resume competition need to provide a COVID Safe Plan as part of their booking request.

Contact the Customer Service team on 6566 3200 for further details.

Playgrounds, skate parks, public toilets, barbecues, showers and taps at recreation facilities

These have been returned to operational status. Use is restricted to groups of no more than 10 people, and social distancing and good hygiene should be followed. The following public toilets remain closed: 

  • Stuarts Point Sports Fields: the sports fields amenities will remain closed and only open during booked events.

Community halls

Run by volunteers, our community halls are making independent decisions about their operations. At present, halls are operating at various capacities. If you wish to book a hall or enquire about programs or activities, please contact the hall committee directly.

Contact details are available on our Community Halls page

Visitor Information Centres

The Visitor Information Centre at Kempsey is open from 10am to 3pm, 7 days a week. The South West Rocks Visitor Information Centre is open from 10am to 3pm on Tuesday, Wednesday and Friday to Sunday.

Kempsey Shire Libraries

Kempsey, Stuarts Point and South West Rocks libraries are open for all services subject to some restrictions. The Hat Head branch remains closed. Restrictions include limitations on the number of people inside at once and time limits on some services.

Library use is subject to strict enforcement of public health guidelines, including social distancing and public hygiene. The opening hours are:

  • Kempsey: 10am-5.30pm Monday to Friday and 9am-noon Saturday
  • South West Rocks: 10am-5pm (closed 1-2pm) Tuesday to Thursday and 9am-noon Saturday
  • Stuarts Point: 10am-5pm (closed 1-2pm) Tuesday and Thursday and 9am-noon Saturday

For more information, visit the library website

Waste services

  • Regular household three-bin kerbside collections continue as normal.
  • The Waste Management Centre on Crescent Head Road and the Waste Transfer Stations in South West Rocks, Stuarts Point and Bellbrook have resumed full service.
  • The ReUse shop at the Waste Management Centre is open, with a maximum of 3 people allowed in the shop at one time.
  • No cash payments are being taken at waste management facilities. Zero-touch options such as tap-to-pay must be used.
  • The Community Recycling Centre trailer that visits towns and villages around the shire has resumed.
  • Customers must stay in their vehicles at the weighbridge and abide by public health protocols, including social distancing at all other times.

Engagement events

Public community engagement events have been postponed indefinitely. Please check Council’s engagement site Your Say Macleay to provide feedback on Council actions and find information about online engagement sessions.

Postponed events

All Council events have been postponed indefinitely. Please check Council’s Facebook page and the Hey Hey Macleay site

Holiday parks

Our five Macleay Valley Coast Holiday Parks have reopened. For more information visit 


Council beaches are open and patrolled. For more information see Surf lifesaving patrols

Connecting our community

Council has developed a page to connect services, groups, businesses and community members to the right information and link you to available supports.

On the Connecting our community through COVID-19 page you can share your story of your coronavirus experience, read up on local projects that support the community, take our Business Impact Survey, or browse links to great online events, webinars, exercise classes and creative workshops.

Support for business

For information on how Council can support your business, see Support for your business during COVID-19

Changes to public forums and Council meetings – public gallery

Public forum and Council meeting public gallery attendance restrictions are being amended to ensure public health and social distancing best practice. The following restrictions will be implemented:

  • The maximum number of community members who can attend the Council Chambers is 19. 
  • Spots will be allocated on a ‘first come, first served’ basis. 
  • The building will remain closed until 15 minutes before the event starts. 
  • All attendees must sit and not stand.
  • All attendees must register at the door.
  • All attendees must use the hand sanitiser at the door.

Election postponed

The New South Wales Government postponed the local government election due to be held in September 2020 for 12 months. The election will now be held in September 2021. Kempsey Shire Council’s current Mayor and Councillors will continue to hold their civic offices until this time.

More coronavirus information

For the latest information on coronavirus, visit: